Purchasing Questions

  • Can I pay in cash or check?

    Cash or check payments are not available at this time. We accept debit cards, credit cards, PayPal, and Klarna payment plan options upon checkout.
  • Can you match the price of a product on another seller’s website?

    Before making a purchase, price match inquiries are handled via email at support@growace.com or fill out the form in the link below. GrowAce reserves the right to review and verify if we are able to meet your request. This applies to the total purchase price which includes shipping, taxes, or oth...
  • Do you have a discount or a promo code to offer for my purchase?

    To get exclusive discounts, we invite you to join our GrowAce VIP Club. You will see this option in the upper right-hand corner of our homepage under “Join Our VIP Club.” You will then be able to add your email address and subscribe to the pop-up menu at the top of the page. Once you are signed u...
  • I have a Tax Exemption Certificate. How can I remove the sales tax from my purchase?

    Any tax exemption inquiry should be requested prior to making a purchase. A copy of the Tax Exemption Certificate and the Resale Certificate Form with the Seller's information, purchaser's name, and shipping address matching the order details will be required. It is compulsory that the certificat...
  • I’m interested in purchasing a wholesale or bulk order. How can I get a quotation or invoice for my purchase?

    GrowAce sees to it that we will be able to provide an accurate check on availability, advise alternatives and offer the best price for wholesale or bulk order requests. Please reach out to us via email at support@growace.com for assistance.
  • What are my monthly payment plan options?

    GrowAce offers a Flexible Payment Plan with Klarna. GrowAce and Klarna have teamed up to provide 4 interest-free installment options* or longer-term financing. To know more about this process, please visit https://growace.com/pages/financing. *See payment terms. A higher initial payment may be r...