How can we help you?

• How do I know more about your Love Your Grow Equipment - 120-Day Guarantee?
• What is your Return Policy?
• What is your Warranty Policy?

• Can I have a free guide to growing plant indoors?
• How do I choose the right grow tent for my space?
• How do I choose the right inline fan for my grow tent?
• How do I find the right pots for my plants?
• How high should I hang my lights?
• I'm having issues with the AirCube Active Oxygen Ebb and Flow Grow System. Can I get help?
• My Active Aqua Chiller is malfunctioning. What do I do?

See all articles in Growing Questions →

• How can I have my product be replaced and covered under the warranty?
• How do I contact you and what is your business hours?
• I have questions about a product. How can I get support?
• I just received my order. Can I have the grow guide?
• My order is incomplete and some of the items I ordered were missing. How can I get help?
• My tracking number shows it’s already delivered but I did not receive it. How can I get this resolved?
• The item on my package arrived damaged. How can I have it replaced?

• Can I pay in cash or check?
• Can you match the price of a product on another seller’s website?
• Do you have a discount or a promo code to offer for my purchase?
• I have a Tax Exemption Certificate. How can I remove the sales tax from my purchase?
• I’m interested in purchasing a wholesale or bulk order. How can I get a quotation or invoice for my purchase?
• What are my monthly payment plan options?

• Can I walk in and pick up my package at your warehouse location?
• Do you ship internationally or outside contiguous USA?
• How do I track my order?
• How long will the delivery take for an expedited shipping method?
• When will my order be shipped and delivered? What is your Shipping Policy?